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What Our Patients and Families Have to Say...

VNA is proud of its exceptional customer service and high standards of professional care provided by our compassionate staff. Here is what some of our patients and their caregivers have had to say about our services:

I am being cared for with great experience and professionalism. It is making my recovery so much better.

The therapist was very upbeat and encouraging. The nurse was also sweet, and I looked forward to visits from both of them.

The nurse explained everything very well and made sure that I understood everything, until I had no more questions!

The [wound care] nurse was excellent and the nurse who opened the case, ...was also excellent!

I’ve never been ill before so they were encouraging and worked with gentle guidance. I’m walking because of these two wonderful individuals.

[ Physical Therapist] gave excellent instructions and explanations, which helped to remove my post-op anxiety. Thank you.

All of the nurses are super!


The nurses were prompt, courteous, [and] informative, and if we need a nurse again we would like to have them back.

I was overwhelmed by the wonderful care given to me by [the RN]... She encouraged me, followed up on each visit. She really helped me to recover. I will miss her.

I am so pleased with ...[the physical therapist's] input in regard to my condition. She helped me immeasurably. I am grateful for the time and effort she gave me to help me in the situation I was in. She is an excellent therapist
!
[My]Physical therapist...showed godly compassion, understanding, patience and wisdom and encouragement. He’s now my friend forever-I’ll never forget him…all of the staff are excellent.

The staff was very knowledgeable and caring, they had a good call-back record and arranged for a PT and skin care specialist. Excellent care plan program.

I was very happy with the TeleHomecare monitoring program. It has helped me to get up earlier and watch myself more…very helpful.

...[My nurse] was very kind, sweet, helpful and made me more knowledgeable and aware of things I didn’t know. I wish she could visit every week…we miss you....

...My [wound/ostomy/continence nurse] has provided the very best care relating to my current health condition. She has given me strength and courage to continue on and I love her. Your are fortunate to have a person like Joan.

This was my first time having the assistance of VNA, and I really appreciated ...[her] help and her showing my daughter how to help care for me. Thank you for your service. I will be forever grateful.